Excalibur is an industry leader in understanding the use of predictive analytics, scoring and advanced segmentation strategies to ‘engage the right patient, at the right time, with the right technique’ to resolve balances, increase cash and create a delightful and empathetic patient experience.
Additionally, Excalibur includes a wholly dedicated Bad Debt Controls analyst (or for larger clients, a team of analytsts) to daily ensure the proper controls, pacing, forecasting and income statement and balance sheet awareness is inculturated in the team relative to managing Bad Debt Expense.