Thank you for visiting Excalibur! Having worked in the industry for nearly 30 years, I recognize how busy, complex, and stressful your job is! With constant meetings, daily regulatory and industry changes, staffing shortages, and technology struggles, Healthcare Finance and Revenue Cycle Management has never been more complicated.
Business problems abound. And Excalibur is here to partner with you to solve business problems.
We created Excalibur as a purpose- driven organization that works with both Providers and other vendor-partners to solve complex business problems using principles of data- driven performance management.
Excalibur provides professional services, both targeted and full Business Process Outsourcing (BPO) and analytics and adapt our offering to your needs.
We are an Income Statement (and Balance Sheet) aligned revenue cycle management firm. From the Patient Account Rep to the CEO, everyone at Excalibur manages the Accounts Receivable in a fashion that is fully aware of that volatility to the Bad Debt, Contractual, and Doubtful Account Allowances is the enemy! Unlike other firms in the outsourcing arena, we understand that the Accounts Receivable is your largest asset (second only to real estate), and that volatility and defects greatly impact your bottom line. We are not just "cycling accounts," we are the guardians against wobbling around of your key Net Revenue drivers.
Our Team works with organizations of all sizes and understands that single topic issues can impact millions of dollars in a large system, and that the complexity of managing a small or medium sized provider organization can be even higher in smaller and medium-sized facilities, which cannot "make up for it in volume."
As the "lights are always on in the revenue cycle," please contact us 24-7 to further discuss an opportunity to partner with you!
Zane NewittExcalibur is founded in June 2007 to help Providers become more data- and metrics-driven in their culture and performance management.
Introduces TOR (Turn Over Rate), an advanced modeling scheme borrowed from Six Sigma that enables healthcare Finance and Rev Cycle leadership to reduce A/R in any rolling 12-month period.
Launches the B41C (Before Your First Cup of Coffee) approach to increasing the frequency of KPIs from monthly to daily, shown to improve performance.
Introduces Self-Pay Segmentation, borrowing banking principles of using dependent and independent variables to determine a unique “risk score” for self-pay patients. Implements idea with a flagship client.
Introduces Dispositional Receivables Management to the industry, a method that has been emulated by several large organizations and represents a key difference maker that distinguishes better performers.
Successfully introduces the “Missing Pillars” approach that adds Structure and Measurement to the standard People, Process, and Technology pillars used by most organizations.
Creates to great acclaim the Payer Target Guide, combining key leading and lagging indicators at a payer level to create actual, achievable, and surgical targets for clients at the payer level.
Announces Merlin 1.0, a business intelligence solution that reveals the full dimensions of healthcare data and advances the dispositional principles of Revenue Cycle Management.
Launches the Net Revenue No Surprises Campaign, which aligns self-pay receivables management with bad debt controls. Like a “shadow CFO,” Excalibur bridges Finance and Revenue Cycle. Over the next few years, this concept broadens to Contractuals, FAP, and Denials.
Realizing that a certain percentage of accounts simply close (paid or resolved) without human intervention, Excalibur starts the first-ever RPA initiative through the introduction of CWOT % (Closed Without a Touch). Measurement of CWOT % can reduce staffing costs by using human intervention only when needed.
Excalibur combines TOR and CWOT % to create the data-driven FTE count, an industry-leading staffing head count model. A large east coast client partner eventually adopts this method, drastically changing its staffing approach in a very large call center and self-pay environment.
Excalibur moves away from Risk-Based Scoring and looks at other factors to determine how a self-pay account will behave. Among the additions are:
Excalibur moves into the outsourcing space, unveiling the concept of Analytics Enabled Outsourcing, with an initial scope of self-pay ,Workers Compensation and TPL.
As a consulting firm, Excalibur moves from the academic world to the “real” world, as its staff begins to implement the concepts it has brought to the market for years. Merlin moves to the cloud as Merlin 3.0
Excalibur begins to publish Revenue Cycle Income Statements, further connecting Rev Cycle to Finance and creating a “CFO experience” at the payer level.
Excalibur introduces predictive Net Rev Wizards and performs a “mock month end close” for its client partners three times per month.
Excalibur combines TOR and CWOT % to create the data-driven FTE count, an industry-leading staffing head count model. Geisenger Health eventually adopts this method, drastically changing its staffing approach in a very large call center and self-pay environment
Excalibur’s outsourcing footprint expands to:
Excalibur introduces Business Process Outsourcing, managing all back-end functional areas and some upstream functional areas for a small health care system.
October 2022, Excalibur begins offering Digital Patient Engagement to their clients using scenario-based text messages, emails and letters.
Based in the Western Slope, Colorado, Excalibur Data Driven Performance Management is a healthcare finance and revenue cycle operations organization that focuses on performance management, analytics, and outsourcing.
Zane Newitt, the firm’s Founder and CEO, began his career working in diverse provider settings while simultaneously pursuing formal education in the field. Additionally, Excalibur has enjoyed the unique opportunity to build experience by working with the broadest possible range of clients, ranging from Critical Access and rural facilities to large, for-profit healthcare systems. The fact that Excalibur leadership and staff have had their “hands stained with the red ink of the UB04” gives us a unique perspective and has helped us create a rare hybrid of custom solutions combined with universally proven revenue cycle management principles and practices.
Excalibur’s science-based goals-setting method and our radical commitment to a data-driven decision making and performance management culture yield better (and more sustainable) results than some “Big 5” cookie cutter or unapplied academic approaches, which are too often recommended by those who have no actual work experience in a hospital or physician practice setting.
We are always looking for smart, dedicated people who can contribute to our goal of helping healthcare providers realize their full income potential. Whether you’re just starting out, looking for a mid-career change at a place where you can make a difference, or embarking on a new career, you can find a place with us here at Excalibur.
Your talent and expertise can help make patient care and health system operations run more smoothly, ultimately improving the healthcare system that serves our nation. Check back here often for opportunities to join our staff.
